Testimonials
See what our Elite clients have to say
“I thank you for all the work you have put into this file. It appears that this is the second time I have been involved with your escrow office, the first being in 2021, and the experiences have been exceptional.” -T.H
“You and your team are a dream to work with. Ashley was amazing and on top of things. Thank you for a smooth transaction.” -Michelle
“Chana and team were amazing to work with! Super responsive, helpful, and got things done quickly! As a Realtor, it matters who you work with, and I look forward to working with Chana and team again!” -Jen
“Chana and her team at Elite Escrow were a pleasure to work with. They kept our transaction moving smoothly from start to close. Always available and helpful and extremely responsive.” -Timothy
“Dear Michel and staff, We truly appreciate your kindness and assistance on processing our escrow. Thank you and looking forward to working with you again in the near future.” -M.E
“Thank you for the update and for all your hard work throughout this transaction! We appreciate the smooth process and your team's professionalism. It was a pleasure working with you as well—looking forward to working together again in the future!” -Judy
“Thank you for your diligence, expediency, and professionalism. We are more than happy having worked with you.” -S.S
“We’re grateful for all your help throughout this transaction. Your support has made the whole process so much smoother, and we really appreciate it. Thanks again for everything!” -Marcus
“I’ve dealt with a lot of so called professionals lately… you were above and beyond! You always answered the phone, you answered emails immediately, you are knowledgeable and pleasant! Thank you for being amazing!” -Sarah N
“You guys have an amazing team and system over there. I’m impressed!” -N.S
“Chana, Thank you; it was a pleasure working with you & everyone that assisted us to make this a successful closing.” -M.A
“Thanks Lisa. You are sooo awesome!! What a smooth escrow transaction. Your professionalism has helped us all tremendously :)” -G.L
“In case you don’t hear it enough…I love working with you and your team!” - M.M
“Highly recommend. The entire team is incredibly knowledgeable and professional. Genia demonstrates exceptional intelligence, and my rep, Maly, consistently surpasses expectations, going above and beyond in her efforts.” -Michelle
“I have to say that we were blown away by how amazing your team worked with us to get our buyers organized and signed from another state (late on a Friday afternoon). Its refreshing to see that the term “team” is still backed up by action! My processor and I work extensive hours, 24/7, and its great to be involved with like thinkers and hard work. Thanks again for everything.” - Brian
“Thank you for making me feel so understood. You’re wonderful at your job, both technically and empathetically, much needed during these stressful times.” - Deborah
“So happy to finally be homeowners! We instantly fell in love with this home the moment we stepped inside. Grateful to work with such friendly and hardworking team, who supported us and guided us every step of the way. It was a less stressful process thanks to them! I’m so excited to start this new adventure as we make this home our own.” - K.C
“Danita, Thanks for the final docs and for getting everything moved through quickly on Friday! You and your team did a great job for us.” - Melanie
“Genia, thank you sincerely to you and your fabulous team (Valerie, notaries, etc.) for making my escrow process easy & straightforward. I really appreciate how much you ALL went out of your way to get it done!! Amazing & I’m grateful.” - Jenny
“I truly am in awe of your service to us. I pledge you my loyalty any time I can control escrow. So humbly, thank you for everything!!” - Ron
“No, THANK YOU for all that you do! You & your team are such rockstars! Have a lovely day, Amiga.” - Sam
“Wow, what a treat to meet you and your team! Your enthusiasm, passion, and love for what you do shows!! The presentation was awesome and very timely. We were very excited so many agents attended! Thank you again, and I'm looking forward to doing more of these in the near future!” - T.H
“Congratulations everyone! We made it!!! It has truly been a pleasure working with you all, and hope to do it again.” - Nikki
“Thanks Maly! Please express my thanks to Ember. I truly appreciate all that you are doing for me. You and your team are amazing!”- Daniel
“You, ladies, make the BEST team. I surely wish I could do ALL my escrows with you. I really see the difference on the other side of the transaction as a buyer's agent. It's not the same quality level of source and knowledge as my incredible Elite ladies.” - K.H
“Thank you and all your team, as always, for a great job done! I hope to work with you again soon.” - Kate
“You guys were so awesome and I hope you will come back and do an encore sometime!!!” - J.B
“I want to take a moment to say THANK YOU to everybody. We submitted this file to underwriting for initial review, and in 5 business days we were able to get loan docs signed and ready for funding with a day or two to spare. This doesn’t happen without the teamwork of everyone involved. I appreciate your commitment to help make this happen, especially since we took this transaction on with only a week and a half to get it completed.” - Wes
“Maly and Ember, Thank you so much! I’m loving the support!” - T.H
“Big thank you to the Elite Escrow team for your quick work and help throughout the transaction. Now closed, seller and buyer are both happy with the outcome. “ - Julia
“This was my first time working with Teresa and Christy. It was a wonderful experience, and I hope we'll connect again soon. Congrats and thank you on a smooth closing! - C.C
“I ‘d like to take this opportunity to thank Giselda and her amazing team for all their help. Giselda and her team are always there for their clients, answer the phone at all time and always provide assistance. More importantly, they care for everyone involved in the transactions. Thank you again for all your help!” - Carlos
“Thank you for the exceptional service provided by your team during the recent closing of my two escrows. Your team’s prompt and efficient handling of all the paperwork and procedures involved truly exceeded my expectations.
I was particularly impressed by the speed with which we were able to close both escrows.
It was a pleasure as always to work with such a competent and reliable team.” - Betty
“Thank you for checking in and for providing this documentation. We had a great experience with the team at Elite!” - Margaret
“Just wanted to thank you for making the process of selling our cute little cottage so painless and prompt. It was a pleasure dealing with such a professional group of ladies. Although they say it’s paperless, you made it seem less burdensome. I look forward to working with you again, if and when I sell any property.” - Laura
“I love Elite Escrow for so many reasons! Your team can provide me with streamlined services that make my clients happy, which makes my day! Chana Kirsten, and Theresa are my go to girls! - Kris
“Thanks for your awesome work on our escrow! The way you handled all the wait-don't-wait-hurry-hurry faster-wait was astounding to me. I have never worked with someone so competent under pressure like you! Thank you!!!” - G.Q
“Elite Escrow made signing final documents easy for us. They even stayed a little late for us since we had traffic delays getting to their office.” - David
“Dear Carly, Lisa and Jenny, I’d like to thank you for your incredible work ethic, knowledge, sincere care and support. You make my job easier with your commitment and positive attitude. I truly enjoy working with you and look forward to many more transactions in the future.” - Ellen
“Thank you so much for your kind attention, hand holding, and quality professionalism in managing the escrow for my mom’s properties. You and your team made a difficult process a precious journey.” - Suzanne
“Elite Escrow is a wonderful female owned company that is very involved in the community & amazing to work with.” - Heather
“Thanks Ashley, for your super attentiveness and attention to detail. You made our closing go smoothly and your responsiveness was unbelievably good. Highly recommend!” — N.S
“Always is a pleasure to work with you my dear. Thank you so much for your titanic job you and your team.” - Valued Elite Client
“You have managed 3 transactions for me personally and I have always found your office easy to deal with, friendly and “at the top of your game” in terms of service. Just wanted to acknowledge that it is obvious why my (Realtor) son uses your company and recommends you highly.” — Richard
“Thank you so much for being my SHINING lights. I spend sooo much time in my car for showings. You know me so well. I am now truly prepared for all occasions. I adore you ladies and can't thank you enough for an amazing partnership. You are truly the best in the industry!” - Top Producing Realtor
“An enthusiastic shout-out as well to Teresa McNally Seymour, who, with her team, has also accomplished an extraordinary job under tremendous pressure, quickly adapting to changes and keeping us informed every step of the way. I especially appreciate the daily (sometimes thrice-daily! or more!) emails and calls this past week, with open, transparent, and upbeat communication during these last, stressful steps of escrow. Thank you, Teresa!”
“Lisa and Jenny are the best escrow officers! They are really attentive and responsive throughout the whole process. I will definitely be using there services for all transactions!” — Mariela
“Jenny, you have been a true pleasure to work with. Your communication through the escrow process was outstanding. We both are in services industries and understand the importance of communication combined with customer service for making very happy clients. And we are. We picked up the keys today and spent the afternoon tinkering around and couldn’t be happier.” - Michael
“Theresa was an excellent escrow officer. I had the most contact with her and the service was top notch. She had an answer to everything and navigated everything through the seller issues and out of state notary, to wiring funds from a yacht in the Bahamas. I will be contacting you all next escrow!" — Joanna
“Chana Roberts and her team are excellent ! They are very professional and communicate closely to all parties. Elite Escrow is a great escrow company.” — Juana
“Incredible escrow company! Always attentive and responsive to agents, clients, and vendors. Carly, Lisa, Ember, and the staff are phenomenal individuals!!! They truly care about their clients and put in the best effort to ensure the best service. In a day and age where hospitality and service is declining they are doing exactly the opposite! Thank you Elite Escrow Staff!” — Ryan
“Thank you for all of your hard work on our recent escrow and all of the others prior, of course! You and your team have given excellent customer service to our clients, and we truly appreciate you. Thank you so much!" — Hillary
“Maly is incredibly professional yet her attentiveness also breaks it down to personal. She follows through with EVERY offer of assistance. Additionally, she is available after hours... because our hours aren't exactly normal. I'm thankful partnering with her for business and blessed to now have her as a friend.” - Michelle
"Carly, on behalf of the board, thank you SO much for sponsoring today!! You are such a bright spot and we love and appreciate you!!! Your time was short and sweet - and perfect! and thanks for the YUMMY breakfast! Also, thanks AGAIN for helping at the front desk!"
“Maly has been absolutely amazing with her support. Her professionalism, attention to detail and care that she places in every detail is truly appreciated. Thank you, Maly!” - Juliette
“Jenny is very responsive and timely and I highly value that. All good.” — Anna
“Quite a team at Elite Escrow. They are nimble and responsive, professional in every way. Many thanks to Theresa, Chana and Desirae for a smooth closing.” — Patty B.
“Thank you so much Valerie! It was a pleasure working with you all and great team work on this smooth transaction.” — Amanda
“I appreciate all of you for helping me with everything across the board… including making me look good.” — Michelle
"Thank you and your team for a successful transaction. Ashley was an absolute dream to work with. Until the next one." — E.W
“Hi Jenny and Maly, I really appreciate how prompt and polite and helpful you both were! I would love to work with you and have another one coming in May and definitely will be in touch. Thank you again for your time and I will be in touch in the future!” — Jenae
“Another smooth escrow and close. Patty and I feel this is the best team we've ever worked with, so thank you for going that extra mile for us.” — Jack and Patty
"Maly, I just want to say thank you for always being on top of things. Honestly, in real estate or any business, time is always money and I just want to say thank you for always being on it." — Carlos
“Maly has been absolutely amazing with her support. Her professionalism, attention to detail and care that she places in every detail is truly appreciated. Thank you, Maly!” — Juliette
“Lisa, I just wanted to say thank you so much and that you are an amazing escrow officer, to be specific you slowed the roll on this one to make sure everything was done correctly. That is sometimes hard to do when the pressure is on! and this one was complicated from day one. My hat is off to you job well done.” — Todd
“What an outstanding team! Professional and efficient, and a pleasure to work with. All of you did a superb job.” — Greg S.
“Jenny, You are a treasure. I hope that your Escrow Co. knows that! Having worked with you through two escrows in two months, I can only thank and admire you for your efficiency, friendliness, accuracy, and promptness. And, along with that, your ability to explain difficult financial/home sales concepts in ways I could understand. You have "the patience of a saint." Always the best to you, and if there is any way I can be of help to you, I ask that you'll let me know.” — Suzie
“I’m dealing with three other Escrow Company‘s right now representing the buyer and you guys are hands-down the best Escrow Company in town. I can’t even get escrow instructions after a week nor can I get confirmation that down payments have been received. They won’t return phone calls or emails. It’s just crazy I wonder how they stay in business. Thank you for working so hard.” — Kevin
“Thank you very much for the information and prompt response. I have been so impressed with your company's service!” — C.G
“Chana has been my escrow officer for decades! The absolute most knowledgeable, efficient and patient Escrow Officer you will EVER find! Thank you Chana, your team and Elite Escrow for providing the consistent stellar service for me and my clients!” — Sherry
“Jenny, Thank you for being so on top of this. Please let your boss know that I have been very impressed with how hard you work at your job.” — Jim
”My husband and I recently bought a new house and listed our old house very quickly. It was pretty stressful, but Teresa at the Coronado office made the escrow part of it so e-a-s-y. She helped us every step of the way, answering all our questions, and even encouraging us! She really went out of her way to look after us.” — Judy
"Lisa, you and your team were awesome closing this purchase today. I appreciate your professional attention to the minor issues that could have delayed us until next week. You have a great attitude. This was a huge help to our buyer who now has the weekend to commence renovations to prepare the home for the special needs of their daughter who is disabled. Thank you for a great job. I cannot wait to work with you on the next one." — Mark
“Hi Genia, Thank you for all your effort and work. On behalf of Ross and myself we want to congratulate you and your team in your responsiveness and professionalism.” — Jose
“Hi, Valerie. I wanted to thank you for the follow up call to confirm that the deposit was made and for taking care of re-checking the routing numbers and the account number to make sure everything goes smoothly. There's a lot of people who don't do their job, and when someone does, we get all excited now. So I want to give you a personal thank you for caring about your customers and for doing a good job.” — Ruth
“Thanks, Christy! I’ve worked with many escrow companies, and a lot of different escrow officers within those companies. I must say, it has been an absolute pleasure working with you. I appreciate all of the communication and collaboration to get this one to the finish line. We definitely had to overcome some unique circumstances. I look forward to working with you again!” — J. G
“Jenny, I want to say thank you for all your hard work to make my escrow happen. Moving forward with my new home… Yours Truly,” — Joseph
“Thank you Cheryl. Saying I really appreciate all your hard work is an understatement. You kick butt!!”
“My go to Escrow Officer. Chana is definitely the Best !!!! Thank you for all the years of excellence. You are a force to be reckoned with.” — Mike
“Elite was awesome. Very honest, responsive, and thorough. Thank you!”
“Theresa, you are one of the most kind-hearted, patient, and competent individuals I have ever worked with. I just want you to know how much I appreciate you and your assistance.” — Elaine
“Elite Escrow in Coronado…. They do all my escrows, and truly are the best escrow company around.” — D. C
“Genia, thanks for letting me know...and for all your great work for me. I so appreciate you making contact on my behalf, & all the special things you do.” — Denise
“Hi Lisa, Thank you very much for your professionalism and endless hours you've spent working on this transaction. I am grateful for having you as an Escrow Officer and would like to express my sincere gratitude. Thank you from the bottom of my heart.” — Ellen
“Thank you all for the hard work that you put into this. You made a 19 yr old UCSD grad student (yes, a young genius, in case you were wondering) happy to purchase his first home ever. Your work matters and I hope that you know that.” — J.G
“A special THANK YOU to Elite Escrow for making sure the docs were perfect. Our clients are so excited! Thanks for your teamwork.” — S.M
“(I recommend) Elite Escrow. Over 50 years in the business and great rates. And no one touches them as far as service. I have tried numerous escrow companies and this one has been by far the most neutral and efficient.” — Jay
“Look no further for an escrow agent than Lisa Herschman at Elite Escrow. This escrow professional has joy in serving her clients. She is exceptional in escrow knowledge. Her follow-up is outstanding. If more professionals had her humble quality in serving others, unity would abound. Thank you, Elite Escrow for your fantastic and professional service! Even more, thank you for knowing a quality person to employ as you did in Lisa Herschman.” — Christina
“I wanted to share a conversation I had today with our seller. The sale of the duplex and been a little bit of mess from a bad 1st buyer, a canceled escrow, and even a missing gas meter! He has been dealing with so many people at the city and SDG&E and I could tell he was at his wits end. Today he meet with Theresa to complete his escrow paperwork, and when he left he could not have been happier. He said that she was kind and patient with him. He felt all his questions were answered and that he was very well taken care of. He extended his warmest gratitude for her time today and that it was nice to meet her. Thank you for taking the time with him and making his day and this transaction.”
“Thank you Genia, and can we just tell you how awesome your office is--Chana and Theresa work most of Steve’s files and they are the best--always the calm in the storm and a consistent and steady piece of all transactions all the time, it is so appreciated all the time and especially now!” — Stephanie
“I would also like to ask you to share my message of appreciation to your firm and especially the efforts of Valerie Butcher who was most accessible, responsive, and a pleasure to work with. Well done.”
“Dear Teresa, I can’t thank you enough for everything you’ve done for me. You have been so kind and helpful, you’ve patiently listened to me as I talked through the emotions that come with settling my dad’s estate and selling his home, and best of all you made me laugh! Thank you so much for that, you made my life better.”
“Dear Lisa, I just had to reach out to thank you for your professionalism and can do attitude. As you might imagine, I work with a lot of escrow officers and you truly stand out. Hope we’ll have the opportunity to work together again soon.”
“Cheryl…..we LOVE her as she is so proactive and often ahead of the game on requests I would be making.”
“Michel, I absolutely loved working with you and the other girls. You were awesome going above and beyond. It wouldn’t have closed when it did had you NOT taken the “extra step.” Thanks so much.” — B.
“A HUGE gold star for you Teresa - you are a credit to your profession. You were everything we could have wanted in an escrow officer AND you maintained your cool and sense of humor through it all. Many, many thank you!” —H & G
“Stacey, I can say this, I work with a lot of escrow officers each month and I found myself going home and raving about YOU…You are really amazing at your job and its been an absolute pleasure to work with you as well.” — Leah
“This is exactly why I use Cheryl Goldbarg to the exclusion of all other escrow officers whenever possible. She is simply as good as you can get. The contract specifies Elite Escrow and we need to stand firm with this as a requirement if/when the buyer requests moving the deal to another escrow company.” —Commercial Client
“I am a real estate agent and was involved with Chana Roberts and her supporting team in the most complicated transaction I have been involved with during my long real estate career. Chana was amazing! She kept it together for us with her very diligent dedication to making sure this escrow would close. She was strategic, attentive and dealt with all of our emotions that got quite high with this very complicated transaction. I am so grateful for Chana and her team! Thank you for everything you did to get this escrow to close.”
“Chana, I want to make it clear to you how happy Denise and I are with all the work you have done for us! Your follow-up has been great and the level of service fantastic. Nobody saw this notary bump coming and instead of focusing on the problem, you clearly worked on the solution! That must be why they call you Elite Escrow! Have a super weekend and thank you very much.” — Brendan & Denise
“Thank you for being the BEST escrow company I have ever worked with. Your attention to details, timing and communication are impeccable. I’m glad to be working with such a great team of professionals.” — Kevin